Overview
We seek a reliable and personable Front Desk Receptionist to join our growing team and practice. As our patients’ first point of contact, you will be crucial in providing exceptional customer service and administrative support in a fast-paced cardiology practice environment.
Responsibilities
- Patient Check-In and Check-Out: Greet patients warmly upon arrival, verify and update patient information, and assist in completing necessary paperwork.
- Appointment Scheduling: Efficiently schedule and confirm patient appointments using our practice management software.
- Answering Phones and Emails: Manage incoming calls and emails promptly and professionally, addressing patient inquiries, scheduling changes, and other concerns.
- Office Administration: Assist with various administrative tasks such as maintaining office supplies, coordinating referrals, and managing patient records.
- Patient Relations: Foster a positive and welcoming environment for patients by ensuring their comfort and satisfaction during their visit.
Requirements
- Proven experience as a receptionist or in customer service, preferably in a medical setting.
- Excellent communication and interpersonal skills, both in the office and on the phone
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a busy environment.
- Proficiency with eClinicalWorks preferred.
Qualities
- Compassionate and patient-centered approach to customer service.
- Ability to maintain confidentiality and discretion with patient information.
- Team player who can collaborate effectively with other staff members.
- Professional demeanor and appearance.
- Coachable; willing to learn new things and adapt in an exciting career field.
Benefits
- $18-$25/hr depending on experience
- 401(k)
- 401(k) matching
- Dental Insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty
- Cardiology, Vascular Surgery
- Medical-Surgical
Schedule
- Day shift
- Monday to Friday
How To Apply:
Send resume and cover letter to: Kkinsella@